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St. Constantine School Vacancy, Admissions and Marketing Officer
Arusha
St. Constantine International School (SCIS)
St. Constantine’s International School (SCIS) is an English-medium, non-denominational, international school.
Start Date: September 2024 or sooner if possible.
Role Reports to: Headteacher/School Principal
The Admissions and Marketing Officer maintains open and productive
channels of communication with the St. Constantine International School
(SCIS) community and non-SCIS community, in line with the school’s
philosophy. The Admissions and Marketing Officer ensures a smooth
admissions process for prospective families. They also contribute to the
marketing of the school by understanding and communicating the
educational merits of the school through relevant publications and
various forms, including via the school’s social media. The Admissions
and Marketing Officer is also responsible for the marketing, advertising
and public relations of the school. This also includes being
responsible and organizing regular promotional events, and the logistics
of visitors visiting SCIS.
Job Description:
The Admissions and Marketing Officer is expected to:
Promote and contribute to the school’s aims (mission, vision, values, policies).
Promote a positive school culture which is happy, purposeful and productive.
Maintain a pleasant, cooperative public relationship with the school community. ● Ensure a steady intake of new students.
Increase student numbers.
Retain students.
Create strategies that are both measurable and budgeted.
Assist and support staff whenever possible.
Undertake such other duties as may be reasonably required.
Responsibilities:
The Admissions and Marketing Officer will:
Admissions
Actively pursue students by looking into various opportunities.
Create, implement, coordinate and be responsible for the school’s retention strategy.
Publicise and promote the school’s educational programmes and general offering.
Coordinate the admissions process, working alongside the Primary and Secondary Assistant.
Ensure the Primary and Secondary Assistant liaises with the Heads of Sections and Headteacher throughout the admissions process.
Ensure the Primary and Secondary Assistant keeps an up to date
record of students in the school utilizing the school management system.
Ensure the Primary and Secondary Assistant follows the Admissions Policy thoroughly.
Ensure that the Primary and Secondary Assistant informs the Headteacher when a student is admitted to school.
Oversee school tours for prospective students and parents.
Marketing
Be the first point of contact for SCIS’ Marketing Team.
Create, implement, coordinate and be responsible for the marketing,
branding and advertising of SCIS, in liaison with SCIS’ Marketing Team.
Create, implement, coordinate and be responsible for the school’s
social media accounts (Facebook, Instagram, X, LinkedIN, Website and
others) and identify other opportunities, in liaison with SCIS’
Marketing Team.
Create, implement, coordinate and be responsible for the SCIS communications strategy, in liaison with SCIS’ Marketing Team.
This includes, and not limited to, school newsletter,
yearbook, weekly messages and official emails.
Work with the SCIS team, in creating a bank of information about the
school including photographs/images that can be used in support of
articles, publications and on the website.
Other
Be responsible for the aesthetics of SCIS and promote different ideas.
Attend training courses (e.g. COBIS) as required.
Oversee Social events as required and directed by the Headteacher.
Oversee external visitors as required and directed by the Headteacher.
Undertake such other duties as may be reasonably required.
Experience:
Knowledge of Arusha is essential.
Knowledge of Tanzania is desirable.
Minimum 2 years of public relations experience desirable.
Previous related experience within education would be an asset.
Profile of desired qualities, competencies and experiences:
Degree.
Knowledgeable.
Enthusiastic and hard-working (willing to go the extra mile when required.)
Models good practice in line with school philosophy.
Maintains confidentiality and demonstrates integrity.
Flexible.
Creative thinker.
Problem solver.
Polite and friendly.
Proficient in the use of ICT.
Excellent organizational and time management skills.
Excellent communicator.
Open and approachable.
Team-player.
Superb knowledge of administration organization.
Send your Applications to Yasir Patel (Headteacher), headteacher@scis.sc.tz before 30th of June, 2024
Applications should contain a CV and a one page letter of application
that addresses the job description, why you are best suited for the job
and some possible ideas for SCIS (no spelling or punctuation errors are
expected)
Interviews will take place once we start receiving decent applications
Unique Consultancy Services Co. LTD Vacancy, Chinese Translator
Position: Chinese Translator
Company: Unique Consultancy services co LTD
Welcome to Unique Occupational Services Private Limited (UOS), a
pioneering talent management consultancy established in 2011. Founded
with unwavering self-confidence and a wealth of knowledge, our vision
was to become a premier recruitment provider. With a team of seasoned
professionals, we proudly offer comprehensive services nationwide,
catering to diverse industries and functions.
From crafting HR policies to executive recruitment, UOS provides a
spectrum of solutions all under one roof. Our commitment to staying
abreast of the latest technology ensures that we remain at the forefront
of the evolving economy and business landscape, empowering us to
deliver optimal results to our clients.
On behalf of our client, Unique Consultancy services co LTD
would like to invite qualified, experienced, and competent personal who
can speak, Chinese, English and Swahili languages fluently.
Need and Ability
Any Diploma or Bachelor Degree
Flexible in work habits and Schedule
Ready to work long hours if needed
Critical thinking, Problem solving, interpersonal communication
Competent in Microsoft office
Interested candidates may submit their CV to finance.unique@yahoo.com before 22nd June ,2024
Announcement Number: DaresSalaam-2024-034
Hiring Agency: Embassy Dar Es Salaam
Position Title: Chauffeur (Internal Candidates Only)
Open Period: 06/14/2024 – 06/28/2024
Format MM/DD/YYYY
Vacancy Time Zone: GMT+3
Series/Grade: LE – 1015 4
Salary: TZS TSh21,106,186 /Per Year
Work Schedule: Full-time – 40 HOURS PER WEEK
Promotion Potential: LE-4
Duty Location(s): 1 Vacancy in
Dar Es Salaam, TZ Telework Eligible:
Overview
Current Employees of the Mission – This includes U.S. Citizen
Eligible Family Members (USEFMs); Eligible Family Members (EFMs);
Declared Members of Household (MOHs), dependents of U.S. Personal
Services Contract (USPSC) who are assigned under COM – All Agencies
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The U.S. Mission in
Dar es Salaam is seeking eligible and qualified applicants for the position of Chauffeur in the Regional Affairs Office.
Supervisory Position:No
Relocation Expenses Reimbursed:No
Travel Required:Occasional Travel
Duties
Under supervision of the Regional Management Officer in Regional
Affairs (RAO), the position serves as primary chauffeur for RAO
personnel, temporary duty personnel, and office visitors, providing
airport expediting and other assistance and ensuring safe transport. In
addition, the employee performs a variety of administrative support
duties for the office, including local procurement of goods and
services, developing and maintaining local sources for local
procurements, and manages the RAO TDY phone inventory and key contacts
database.
Major Duties & Responsibilities:
Vehicles and Driving: 60%
a. Employee drives GOV passenger cars, including armored vehicles,
and provides chauffeur services. Employee performs independent duties to
include pick-up and delivery of supplies to and from vendors.
b. Facilitates inspections, maintenance, and repairs of RAO vehicles.
Stewards a kilometer log where routine maintenance and funding for those
repairs is forecasted in advance. KMS tracking logs turned into RAO
Management on a monthly basis. Daily log for kilometers is recorded when
vehicles are used.
c. Perform basic vehicle maintenance and advise supervisor when vehicle requires additional servicing.
d. Log and maintain the operation of gas consumption in GOV for reporting requirements.
Service to Personnel: 20%
a. Provides area familiarization and orientation to
Dar es Salaam for TDY personnel.
b. Serves as a reliable 24/7 resource in case of personnel emergency in
particular for officers that don’t have a command of the Kiswahili
language.
c. Provides and coordinates safe and secure transportation to PCS and TDY personnel for official travel purposes.
d. Manages varying and competing travel demands. Provides meet and greet assistance.
Administrative/logistical duties: 20%
a. Locates potential suppliers and requests price quotations by
telephone or advertisement for RAO purchases. Performs extensive
research to find suitable supplier of equipment of any kind, supplies,
and services. Keeps aware of market conditions, including price and
availability of commodities and services. Maintains contact with firms
to facilitate resolution of problems. Due to work requirements, RAO
performs its own procurements and does not use GSO procurement.
b. Prepares purchase documentation for review by RAO Management.
Summarizes information and makes recommendations based on best price,
delivery time, firm’s reputation, etc. Orders approved items or services
via telephone, email, or in person and arranged delivery if applicable.
c. Provides assistance in finding supplies for major renovations and/or
construction projects. Complies a list of possible vendors and
contractors for supplies, services, and repairs. Gets approval for
approved services and provides receipts to RAO Management. Ensures
delivery of supplies and services in accordance with the specifications
of the order documents. Follows up on late orders.
d. The employee must develop and maintain a strong working relationship
with the Embassy management section in arranging services as needed and
resolving local problems regarding such services. Also, employee must
develop a strong network of key contacts for RAO and working contacts to
help solving any service that RAO will require.
e. Assists during VIP visits and performs other duties as assigned.
f. Actively participate in Embassy crisis management teams and other
training opportunities that provide value added to the community (ex.
First Responder).
g. Employee may be required to conduct a variety of hands-on physical
tasks as directed. This may include lifting heavy boxes, equipment or
bags; etc.
Qualifications and Evaluations
Requirements:
EXPERIENCE:
A minimum of 3 years professional driving experience, including one year of office clerical experience is required.
JOB KNOWLEDGE:
A comprehensive knowledge of Tanzanian local and federal driving
regulations; considerable knowledge of defense driving and vehicle
security procedures, good knowledge of administrative procedures, Must
have a thorough understanding of the organizational structure and
operating procedures of the Tanzanian Government.
Education Requirements:
Secondary School (Form IV) is required.
Evaluations:
LANGUAGE:
Level III (Good Working Knowledge) Speaking/Reading/Writing English
is required. Level III (Good Working Knowledge) Speaking/Reading/Writing
Swahili is required. (This may be tested)
SKILLS AND ABILITIES:
Current on modern technology (computer, Microsoft Office, GPS, mobile
communication devices(Network and understanding of city for local
procurements is required. Must be able to lift 50 lbs is required.
Driver’ licence class B&D is required. Basic numerical skills is
required.
EQUAL EMPLOYMENT OPPORTUNITY (EEO):
The U.S. Mission provides equal opportunity and fair and equitable
treatment in employment to all people without regard to race, color,
religion, sex, national origin, age, disability, political affiliation,
marital status, or sexual orientation.
DEIA Statement
The US Mission to
Dar es Salaam,
Tanzania values a workforce of different backgrounds, cultures, and
viewpoints. We strive to create a welcoming environment for all, and we
invite applicants from diverse backgrounds to apply.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:
Agency Benefits:
The U.S. Mission in Tanzania offers compensation package that may include health, separation, and other benefits.
Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in
the following hiring preference categories are extended a hiring
preference in the order listed below. Therefore, it is essential that
these applicants accurately describe their status on the application.
Failure to do so may result in a determination that the applicant is not
eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a
preference-eligible U.S. Veteran must submit a copy of their most recent
DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter
from Veterans’ Affairs which indicates the present existence of a
service-connected disability dated within the past six months,
equivalent documentation, or certification. A “certification” is any
written document from the armed forces that certifies the service member
is expected to be discharged or released from active duty service in
the armed forces under honorable conditions within 120 days after the
certification is submitted by the applicant. The certification letter
should be on letterhead of the appropriate military branch of the
service and contain (1) the military service dates including the
expected discharge or release date; and (2) the character of service.
Acceptable documentation must be submitted in order for the preference
to be given.
** This level of preference applies to all Foreign Service employees
on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?)
and for additional employment considerations, please visit the following
link.
How to Apply:
To apply for this position, applicants MUST apply electronically via ERA.
For more information, visit this link https://tz.usembassy.gov/embassy/jobs/
Required Documents:
To qualify based on education, you MUST submit the requested degree
and transcripts as verification of educational requirement by the
closing date of this announcement. Failure to provide requested
information, or the information is insufficient to verify eligibility,
may result in disqualification for this position.
All Applicants:
Secondary School Certificate
Proof of Citizenship
Driver’s License class “B” & “D”
Work Permit
Eligible Family Member Applicants:
Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
Passport copy
DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
SF-50 (if applicable)
Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all
of the duties, responsibilities, required qualifications, etc. may be
obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Tanzania.
Médecins Sans Frontières Vacancy, Medical Data Processing Officer
Lindi
An international, independent medical humanitarian organisation
Médecins Sans Frontières (MSF) is
an international, independent, medical humanitarian organisation that
delivers emergency aid to people affected by armed conflict, epidemics,
natural disasters and exclusion from healthcare. MSF offers assistance
to people based on need, irrespective of race, religion, gender or
political affiliation. MSF is therefore guided by the principles of
neutrality and impartiality. These principles must apply to all MSF
staff.
Title: MEDICAL DATA PROCESSING OFFICER
Direct Reports: Project Medical Referent (PMR)
Location: Liwale
MAIN PURPOSE
Carrying out medical data collection and entry activities into the
mission database recording all relevant clinical and demographic data on
patients and ensuring data quality/reliability, according to MSF
protocols and maintaining confidentiality while producing the
appropriate, updated documents for the medical team in order to support
decision making processes
ACCOUNTABILITIES
Performing data entry of all epidemiological information into select
databases program and creating appropriate reports, providing data for
project development purposes.
Ensuring that all data entered has been authorized and that
appropriate documentation has been received (patient records, treatment
monitoring, etc.).
Ensuring that all data entry processes occur in a timely and efficient manner.
Ensuring all data collected and entered to databases is consistently accurate and complete.
Being responsible for ensuring that quality control queries of the database are followed up, ensuring identification of data entry errors and corrections.
Immediately reporting to the supervisor, any anomalies in the database
Filling documents according to MSF standards
Collaborate with the data supervisor and the PMR in capacity
building on proper registration of patients, proper filling of the
various forms, clarifying queries, obtaining missing information and
correcting errors, ensuring they have ongoing sufficient supplies of
necessary hardcopy data collection forms
Assisting in the compilation and preparation of regular reports and
providing detailed information to medical and laboratory teams (weekly,
monthly, according to patient treatment requirements).
Liwale project officially launched in December 2022, Liwale project
is an integrated project supporting MoH in Community based, Primary and
Secondary health care for mother and child under 5. MSF is currently
supporting 7 health facilities including 4 secondary health care
facilities where CEmONC are offered and 3 primary health care where
BEmONC are offered.
Medical data processing officer will:
Ensure that all MSF suported health facilities provide quality data on weekly basis.
Collaborate with MoH data officer to ensure that collected data are accurate
Support all the MSF supported facilities in data collection
Ensure data protection and safety
Ensure confidentiality of data and ensure that only authorised person have access to the data
Encode quality data in the DHIS
Minimum Educational Qualification:
Essential, higher education with proven computer literacy, degree in
data management, Information and Technology (IT) or mathematics field,
desirable
Experience:
At least 2-year work experience in data entry/analysis
Knowledge:
Essential computer literacy (word, excel and internet)
Competencies:
Results and Quality Orientation L1
Teamwork and Cooperation L1
Behavioural Flexibility L1
Commitment to MSF Principles L1
Stress Management L2
Languages:
English and Swahili essential
Women, people living with disability or any persons feeling like being part of a minority is encouraged to apply.
APPLICATION DETAILS
All interested candidates shall submit their motivation letter, CV
and copy of relevant professional certificates not later than Sunday,
June 24th 2024 at 5:00 PM . Please quote the job title on the email
subject “ Liwale- MDPO”.
Please send your application to the email address:
MSFCH-Tanzania-Recruitment@geneva.msf.org.
The applications can also be submitted at MSF offices situated at
Mikocheni B, Daima street House no 16 Dar es Salaam, or in Nduta
Refugees Camp, Kibondo District or MSF Guest House Kibondo or at MSF
office situated in Liwale, Lindi.
The role will report Supervisor and will be responsible for answering
customer queries, complaints, conducting merchant visits, processing
instructions, undertaking merchant training and other tasks needed to
fulfil customer needs and ensure customer satisfaction.
Your responsibilities include:
Be the voice of the merchant within the company, representing the
merchants interests, generating insights and removing obstacles
Support merchant and customer queries/complaints and provide
appropriate solutions and alternatives within the SLA’s and follow up to
ensure timely resolution
Support account activation for dormant merchants and a follow-up with an action plan to keep them active
Build strong merchant relationships through a deep understanding of
their business needs and proactively identify new product expansion
opportunities
Upsell/cross sell the company’s products to existing merchants and achieve the set targets
Liaise with different departments to resolve service problems affecting merchants / customers
Monitor dashboards and conversions and update any issues on team’s chat and the customer care manager
Offer support for the sales team members in different markets
Follow up on pending bank transactions
Prepare merchant reconciliation reports
Train newly on-boarded merchants on how to use the company’s system
Prepare weekly departmental debriefs
Takes 100% ownership of every situation with a client, ensuring that the issues are resolved to the client’s satisfaction
Understand the risks associated with handling both telephonic and
email customer queries/complaints and dissemination of confidential
information
Service recovery: turn a complaining/unhappy customer into a loyal
satisfied customer with professional, empathetic service recovery
Maintain a high level of integrity and ethical standards
Plan and execute professional and consistent merchant visits, documenting feedback and market trends
Support the customer care strategy of a 24/7 shift to respond to Clients demands
A Bit About You
2+ Years’ experience customer service experience
Experience in serving high net worth customers with multi-cultural backgrounds
Proficient knowledge of customer service, and standard customer service practices and procedures.
Proficient in Swahili and English (written and spoken)
NBC Bank Vacancy, Virtualization & Linux Specialist
Position: Virtualization & Linux Specialist
NBC Bank – National Bank of Commerce
Dar es Salaam
NBC is the oldest serving bank in Tanzania with over five decades of
experience. We offer a range of retail, business, corporate and
investment banking, wealth management products and services.
Job Summary
We are seeking a highly skilled Virtualization & Linux Specialist
to join our IT team. The ideal candidate will be responsible for
managing, maintaining and optimizing our virtualization infrastructure
and Linux environments. This role involves working with various
virtualization technologies, ensuring the stability and performance of
Linux servers, and supporting related systems and applications.
Job Description
Key Accountabilities
Operational Activities:
Assesses malfunctions of hardware and/or software applications for
the purpose of determining appropriate actions to maintain computer,
network, and database operations;
Creates, tests and executes data management languages;
Analyzes and sustains capacity and performance requirements;
Monitors systems and platforms for availability;
Oversees backup, clustering, mirroring, replication and failover;
Implements and maintains infrastructure functions on windows and other
hardware components example storage media, virtual environments and file
servers;
Develops, manages and tests restored data from backup systems;
Develop a road map for capacity planning for infrastructure requirements and oversees the end to end sourcing process;
Prepares written materials for the purpose of documenting activities, providing written reference and/or conveying information;
Prepares and distributes reports, including but not limited to weekly and monthly status reports;
Attends seminars, conferences, in-service training and staff meetings as required;
Manages virtual and physical servers with Windows Server and RHEL operating systems;
Manage Active Directory, Microsoft Office 365, and server and workstation patching with SCCM;
Manage the physical and virtual environment (VMware);
Ensure the security of the server infrastructure by implementing
industry best-practices regarding privacy, security, and regulatory
compliance;
Develop and maintain documentation about current environment setup, standard operating procedures and best practices;
Manages end user accounts, permissions, access rights, and storage allocations in accordance with best-practices;
End to end management of NBC Virtualization environment from physical
server, cabling, capacity planning, license management and resource
allocation as part of daily operational activities;
Perform and test routine system backups and restores;
Anticipate, mitigate, identify, troubleshoot and correct hardware and
software issues on servers, and workstations. Escalate incidents as
necessary;
Practice server assets management, including maintenance of server
component inventory and related documentation and technical
specifications information;
Recommend, schedule and perform software and hardware upgrades, patches and reconfigurations;
Develop required reports in response to business user and management needs;
Manage vendors, outsourcers and contractors to secure software products and services;
Manage the physical environment of the server racks including cable
management, documentation, labeling, and configuration of KVM switching
for console and remote access;
Build and deploy new servers on the network as needed;
Timely installation firmware and security patches on servers and database;
Actively participates in planning the installation of new organization-wide systems and applications;
Monitors the efficiency and effectiveness of all database resources and
thus, keep the flow of work uninterrupted owing to technology;
Ensures maximum service through identification of opportunities for improvement and make recommendations;
Continuous review and evaluation of the software, hardware, service delivery, and updates as and when required;
Maintains a data standard and security measures through the
implementation of information technology plans, policies and standards;
Troubleshoots the problems [if any]. This includes a quick understanding
of the problem, its resolution, restoration of the data, rectify the
issue and minimize the damage;
Actively attends and participates in the professional group meetings.
Thus, acquire knowledge of the new and upcoming trends and innovations
in the IT field;
Monitor the changes in regulations, technology and its impact on operations and implement the new or better ones as required;
Continuously research on the emerging products and enhancements.
Accordingly, execute special projects for remodeling and upgrade;
Promotes and develops both tactical and strategic ways to drive
productivity and efficiency within the core responsibility areas.
Analyze effectiveness of processes, systems and technologies used in the
department and make recommendations for improvements;
Understands our customers’ needs and pursues the success of our clients, enabling effortless delivery;
Articulates business strategy and vision, and is able to translate
vision into objectives, for the greater team, in order to reach desired
end state;
Coordinates the efforts of the different operational areas under
management to ensure minimal duplication of efforts, maximum efficiency
and to maximize value for money;
Provides holistic support of NBC servers and virtual environment availability to Business Users whenever required;
Takes actions to achieve reductions in frequency and duration of incidents that impact NBC servers and storage availability;
Ensure shortfalls in NBC servers, backup and storage availability are
recognized and appropriate corrective actions are identified and
progressed;
Takes action on agreed appropriate actions with Head of Infrastructure
services to maintain or improve GTIS servers, backup and storage
availability levels;
Maintains an awareness of technology advancements and best practices
that support NBC technology infrastructure estate availability;
Reviews performance of the area/unit against balanced scorecard
components as prescribed by the Executive, discuss gaps and agree action
plans to close gaps;
Provide and maintain detailed backup and recovery procedures by ensuring
that daily and monthly backups on supported servers are performed;
Continuous review of open audit related items and timely closure of issues before due date.
Manage risk and compliance:
Together with Risk and Compliance review the key risk and compliance
challenges identified in the area and the key areas of
concern/surveillance;
Together with the Risk and Compliance team implement measures to address notable risks and regulatory challenges;
Implement measures to review the risk and compliance performance of the
unit/function on a regular basis and take corrective action;
Complete all relevant Management Assurance or Risk reports and attestations as required;
Ensure that processes, control requirements and risk management
frameworks that impact the area are documented and understood by all
members of the team;
Work with Absa Internal Audit and Management Assurance during the scoping of audits to ensure fair coverage;
Own and agree corrective action items with Internal Audit and Management
Assurance for findings related to the functional area under management;
Arrange issue assurance for closed audit findings;
Complete required compliance and SOX attestations and ensure that impacted team members complete their attestations;
Ensure that the team understands all compliance requirements and calls
for the areas Compliance Officer to conduct briefing sessions if gaps
are identified;
Working with managers/professionals in the team, develop Detailed Risk
and Control Assessments (DRACA’s) for the function and update at the
required intervals (normally quarterly). Complete attestations to
testify to the adequacy of controls on request;
Ensure that managers/team leaders in the team understand their responsibilities in terms of risk and compliance;
Build relationships with country IT Risk and Governance team and provide support wherever required;
Contribute and deliver to the improvement of the risk profile by
delivering improved governance, risk management, controls and compliance
requirements;
Ensure the security controls under servers and Database are within the agreed thresholds;
Be audit ready by providing required artifacts in acceptable turnaround time.
Drive Service Excellence:
Increase revenue potential for the business by effectively managing service levels of critical applications;
Minimize time-to-resolution (TTR) of business service disruptions
through fast real-time root cause analysis that spans complex
multi-tiered application environments;
Minimize cost of IT infrastructure through optimizing delivery and performance of business services;
Raise the profile of the team as a key service provider to the relevant business units, serving as its customer;
Adhere to and chair governance structures and frameworks to ensure
effective customer management including actively participating in all
internal client reviews from a service perspective. Where applicable,
and within control, external vendors also need to be effectively
managed;
Implement actions resulting from formalised service reviews (including
questionnaires, production reporting, loss event reporting, etc.);
Continuously monitors service levels and implements tactical measures to improve customer satisfaction;
Build and maintain effective stakeholder relationships within the Bank
to understand the business needs and changes in customer needs;
Participate in Bank wide forums and governance structures as required or directed;
Communicate and track the achievement of Service levels (documented in
Service Level Agreements) on an ongoing basis and take corrective action
as required;
Manage the operational teams to ensure they deliver reliable services.
Cost Management:
Adhere to sound financial and governance controls to support sound resource management and financial control within the unit;
Ensure adherence to all required compliance requirements, financial policies and supply chain policies within the bank;
Manage departmental budgets including signing off of invoices and quotes
within mandate. Escalate out of budgets items to the relevant parties
for approval;
Sign off capital expenditure within budget. This includes approving
purchase or sell decisions for desktop computers, laptops, departmental
equipment etc.
People Management:
Develop a high performing team by embedding formal performance development and informal coaching;
Encourage frequent knowledge sharing between team members;
Establish and maintain a succession plan for the team;
Ensure leave plans are adhered to and aligned to team’s succession plan;
Motivate team members and ensure that their efforts are recognised.
Qualifications & Experience:
Advanced Diploma or Degree in Computer Science;
At least 5 years in IT technical and operations role;
Knowledge of banking/branch operations;
Working experience with Microsoft software, Linux, Database (Oracle, MS SQL);
Good understanding of ITIL processes and associated concepts;
High degree of commercial awareness with sound understanding of key contractual obligations and risks to maximize benefits;
Strong customer liaison and relationship management skills;
Excellent communication and presentation skills;
Must be able to work under pressure, take ownership of issues and
projects and drive to ensure a successful closure for the customer,
peers and IT Production.
Qualifications
Analytical Thinking – Basic (Meets all of the requirements),
Bachelor’s Degree – Information Technology, Digital affinity (Meets all
of the requirements), Enabling team success (Meets some of the
requirements and would need further development), Experience in a
similar environment at junior specialist level, IT Infrastructure &
Assets (Meets some of the requirements and would need further
development), Openness to change (Meets some of the requirements and
would need further development), Quality orientation (Meets some of the
requirements and would need further development)
Total Exploration and Development
Uganda Limited (TEPU), CNOOCUgandaLimited (CUL) and the Government of
Uganda have discovered crude oil intheLake Albert area and want to
develop and build an oil pipeline to connect production from the
Kingfisher area to Buliisa-Nwoya area of crudeoil isexported to the
international market.
The East African Crude Oil Pipeline
(EACOP) project is part of the LakeAlbert Development Project, a
1,443-kilometer transnational long-distance pipelinedevelopment project
that can transport crude oil from Uganda to Tanga Port onthe east coast
of Tanzania .
The EACOP system is divided into
three components, above groundinstallations (AGIs), pipelines and
offshore storage terminals (MST).Theaboveground installation (AGI)
consists of 6 pumping stations (PS-1 to PS-6) and2pressure reducing
stations (PRS-1 and PRS-2) along the pipeline route. The pipeline
consists of 1,443 kilometers of 24-inch continuous heatedexport
pipelines, connecting the Kabaale hub pumping station (PS-1) in the
Hoimaregion of Uganda and the Tanga region storage reservoir in
Tanzania. Thepipeline includes all intermediate valve chambers ,
electric heat tracing(EHT) systems, high voltage distribution (HV) and
fiber optic (FO) cables and relatedequipment, as well as the EHT
substation.
Job Description:
Assist Management in Coating & Insulation HSE Matters
Develop, Implement, and Update HSE programs and Plans
Facilitate internal Auditing and External Auditing as per divisional
Audit schedule and ensure tracking and Close out of remedial action
Lead accident/Injury Investigations
Coordinate inspection of project and facility operation and carry out monthlywalkthroughs with site Management
Monitor the house keeping
Program to consistently improve its standard7. Ensure periodical
Inspections of various safety and Life saving Equipment, fire fighting
equipment, gas monitors, breathing apparatus, etc.
Liaise with municipalities and other relevant organizations to
remain informed of the latest safety requirements for the area,
reporting Management changes.
Training Employees to meet the HSE requirement in the work place 10.
Provide HSE statistics and report to the Manager and Client
Representative
Job Requirements:
Bachelor’s degree or above.
Those with experience in EACOP project more than one year are preferred. 3. NEBOSH Certificate is required.
Minimum 5 years of HSE-related work experience.
Able to accept the nature of the project’s work.
Good interpersonal skills & ability to work within a team and individual.
Those with experience in petroleum pipeline or construction related industries are preferred.
Flexible and adaptive- work in different places and with different people.
Should have laptop, mouse and other office supplies on the first day of work.
Should have good physical condition, free from infectious diseases and other diseases.
How to apply for the position:
Your Curriculum Vitae (CV) should be titled with your full name and position applied.
The email subject should be titled with (THE POSITION AND FULL NAME. FAILURE TO ABIDE BY THIS, YOU WILL BE AUTOMATICALLY DISQUALIFIED).
Application letter with Curriculum Vitae (CV) including names, postal address, e-mail address, and telephone number.
Only successful candidates will be contacted for further procedures.
Lobbying and canvassing will not be entertained and may disadvantage the applicant and even lead to disqualification.
Failure to abide by the instructions given above will automatically lead to disqualification.
The required documents should be sent to email: cpptzrecruitment@cpptz.com on 21/06/2024 before 16:00 hours
Responsible for support and maintenance of Core Banking System
applications and provide instant support to users and third parties to
ensure systems availability in supporting banking operations. The
Officer will also support user acceptance testing, system changes
deployments and system health checks to ensure optimal performances.
Principle Responsibilities
Effectively manage Core Banking systems administration such as FBE, Teller Portal, Hunting Portal and SMS Service.
Monitoring, integrations and provide 1st level support to internal customers for all Digital Channels and peripheral systems.
Participate and or support initiatives or projects which involves or integrates with Core Banking Systems.
Provide 24 hour on call support and day-to-day support of these systems.
Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.
Participating in integration testing projects with third parties
Responsible for initial tickets, emails assessment, assignment to L2
engineers, prioritization and following up for resolution of all the
issues raised to ICT by internal and external customers, third parties
and partners.
Perform service requests in relational to Access Management tasks
(creation of new user IDs, assign access rights to users, resetting
users’ passwords, activating user IDs, disabling user IDs, etc) in
accordance with relevant Access Management processes in line with SLAs.
Provide timely response to all incidents, outages, and performance
alerts. Categorize issues for escalation to appropriate technical teams
and stakeholders (internal and external) with respect to service
performance and availability, including Branches, Business units,
Aggregators, MNOs, third parties, who are linked to the Bank’s payment
systems among others.
Work with internal and external technical and service teams to create and/or update knowledge base articles.
Monitor and providing report daily, weekly and monthly on components
and services availability, capacity, and performance metrics, including
trends analysis.
Perform any other duty as assigned by the Manager/Supervisor.
Effectively manage Core Banking systems administration such as FBE, Teller Portal, Hunting Portal and SMS Service.
Monitoring, integrations and provide 1st level support to internal customers for all Digital Channels and peripheral systems.
Participate and or support initiatives or projects which involves or integrates with Core Banking Systems.
Provide 24 hour on call support and day-to-day support of these systems.
Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.
Participating in integration testing projects with third parties
Responsible for initial tickets, emails assessment, assignment to L2
engineers, prioritization and following up for resolution of all the
issues raised to ICT by internal and external customers, third parties
and partners.
Perform service requests in relational to Access Management tasks
(creation of new user IDs, assign access rights to users, resetting
users’ passwords, activating user IDs, disabling user IDs, etc) in
accordance with relevant Access Management processes in line with SLAs.
Provide timely response to all incidents, outages, and performance
alerts. Categorize issues for escalation to appropriate technical teams
and stakeholders (internal and external) with respect to service
performance and availability, including Branches, Business units,
Aggregators, MNOs, third parties, who are linked to the Bank’s payment
systems among others.
Work with internal and external technical and service teams to create and/or update knowledge base articles.
Monitor and providing report daily, weekly and monthly on components
and services availability, capacity and performance metrics, including
trends analysis.
Perform any other duty as assigned by the Manager/Supervisor.
Qualifications Required
Bachelor’s Degree in Computer Science, Information Technology, or their equivalent from an accredited institution.
At least 1- year experience working in IT environment will be an added advantage
Basic knowledge in Networking (OSI network layers, TCP/IP) & ITIL.
Basic Knowledge in database and programming.
Experience on system testing and monitoring.
Excellence in interpersonal, communication and team skills
Strong rapport and relationship building skills
Good level of business awareness and problem solving
Courtesy and customer focused attitude
Team player with a high level of Integrity
CRDB Bank Plc is dedicated to upholding ESG principles and seeks
applicants who share this commitment. The bank promotes an inclusive
workplace, encouraging applications from women and individuals with
disabilities.
It is important to note that CRDB Bank does not charge any fees for
the application or recruitment process, and any requests for payment
should be disregarded as they do not represent the bank’s practices
The purpose of the role is to be accountable for providing
professional, accurate and prompt support to branches’ business growth
in lines of new customer onboarding and Digital platform expansion by
ensuring productivity standards are attained or exceeded by fully
supporting the sales activities of branches. The role is also
responsible for Zone market analysis, both product lines and the overall
profitability of Zone business branch-wise. In addition, Zone business
support is responsible for developing and monitoring data quality
metrics and ensuring business data and reporting needs are met on time.
Develop, analyze, and present Zone performance and advice areas that
require improvements. The end goal is to provide support to Zone and
branch-based sales activities together with financial analysis and
performance monitoring. Zonal Business Support should also drive fresh
initiatives for budget and financial planning.
Principle Responsibilities
Responsible for branch performance review through data analysis against Zone sales targets and annual budget.
Present data review to Zone managers and other Zone leaders by clearly showing performance and suggesting areas of improvement.
Responsible for business forecasting and budget analysis working in
developing proposed Zone and branch budget, participating in positively
defending the budget and accepting constructive improvement required.
Support branches to grow Digital Channels (Internet Banking, Sim
banking, Credit cards and Debit cards) accurately and efficiently to
meet their targets.
Work Closely with the Value chain unit to Maximize Zone business through the Value chain Model.
Prepare forums, meetings, campaigns, and Roadshows across the Zone
to cross-sell different bank products and their benefit to customers and
non-customers.
Support Zone new clients’ on-boarding process (accounts) through all platforms and ensure they are activeness is maintained.
Make sure branches are on-boarding clients with proper segmentation
for maximum NFI resulting from accounts monthly fees and withdrawal
charges.
Prioritize and organize all tasks from Head office units with no
relationship managers based in the zonal office and make sure they get
full support.
Assist in training new incumbents and/or temporary staff bank
products and services to ensure transfer of knowledge and consistency in
processing.
Identify challenges in our internal process and in the market that
affect our Wallet share growth and recommend changes to support
continuous improvement, cost containment and client satisfaction.
Perform any other duties as assigned by the Zone manager.
Qualifications Required
Degree in business-related or its equivalent
Any course in business analytics and data management will be an added advantage.
At least 3 years in business performance analytics
At least 2 years in branch operations.
Business and data management
Good reporting skills
Good presentation skills
Bank Products Knowledge
Excellent communication and presentation skills
Data management
Adaptability
Teamwork
Building positive working relationships and team player.
Good communicator.
Innovative and good planner/organizer
CRDB Bank Plc is dedicated to upholding ESG principles and seeks
applicants who share this commitment. The bank promotes an inclusive
workplace, encouraging applications from women and individuals with
disabilities.
It is important to note that CRDB Bank does not charge any fees for
the application or recruitment process, and any requests for payment
should be disregarded as they do not represent the bank’s practices.
Compensation: 600,000 to 906,500 per month as internship allowance based on experience
Start date: July,2024
Duration: 6 months internship
Eligibility: Tanzanian nationals only
Who we are
D-tree is a digital health organization expanding access to
high-quality, essential healthcare in sub-Saharan Africa, by enabling
better decision-making at every stage of a person’s health journey.
Founded in 2004 and with experts in public health and digital
technology, we develop solutions that make health systems more
personalized, accessible and coordinated. We partner with governments
and like-minded organizations to improve the performance of health
systems so that people receive the right care at the right place and
time. We are currently improving health decisions in Malawi, Tanzania,
Zanzibar and Zambia. Our vision: a world where everyone, no matter
where, has access to the healthcare they need to live longer, healthier
lives.
In Tanzania, We are
currently collaborating with the Tanzanian government on a
digitally-enabled primary health care program, which connects public and
private health care service providers and has gained significant
interest as it is poised to strengthen government digital health systems
in Tanzania. We are also supporting Early Childhood Development (ECD),
whereby we are designing digital tools to facilitate integrated
community-based health and ECD programs We have an opportunity to expand
our engagement with the national government to serve as a key digital
health partner for strengthening primary health care services, which
will help deepen and expand our work and impact.
Who you are
We are seeking a full-time Project Intern to support D-tree’s role in
several funded programs. As a Project Intern, you will be responsible
for assisting the Program Manager and Project Coordinator in ensuring
that digital health projects are delivered within scope, on schedule,
and within budget.
Working alongside the Project Coordinator, you will collaborate with
the program consortium and the D-tree team to strengthen Tanzania’s
digital community health system and lead its implementation across
select regions, including Arusha and Dodoma. Your key responsibilities
will include supporting project implementation, closely working with
project partners to understand and document needs, proposing solutions
in collaboration with the D-tree team, actively monitoring project
progress, and troubleshooting to ensure smooth implementation.
This is a dynamic role that offers significant opportunities for
professional growth, particularly in the field of digital health. We are
looking for individuals who are quick learners, flexible, passionate
about technology, and capable of working effectively with diverse teams.
By joining D-tree, you will contribute to meaningful projects that have a positive impact on community health in Tanzania.
Duties
As an intern at D-tree International, you will fulfill all
assignments and provide your designated supervisor with all requested
reports in a timely manner. Your responsibilities include, but are not
limited to, assisting with the following tasks as requested by the
D-tree team:
Project Implementation
Key Responsibilities:
Assist in the development and implementation of project work plans, timelines, and budgets.
Support the coordination of project activities, meetings, and events, ensuring alignment with project goals and objectives.
Assist in tracking project progress and milestones, and report on program performance to the program manager.
Provide technical assistance and user support to healthcare
providers and other end-users using digital health platforms and tools.
Facilitate communication and collaboration between program partners, ensuring effective information sharing and coordination.
Support the implementation of monitoring and evaluation frameworks for program activities.
Collect, analyze, and interpret data to assess program impact and effectiveness.
Assist in preparing regular progress reports and contribute to
program evaluations to inform decision-making and program improvements.
Assist in budget tracking and financial reporting, ensuring compliance with donor requirements and organizational policies.
Work closely with partners and Council Health Management Teams
(CHMTs) to support CHW and ADDO/pharmacy project-related activities at
the field level.
Technology
Key Responsibilities:
Understand the content of mobile applications and dashboards deployed in D-tree programs.
Test mobile applications and dashboards for content and usability.
Troubleshoot hardware and software issues with devices and applications among users.
Communication
Key Responsibilities:
Participate in meetings/calls with partners, government teams, and other stakeholders.
Write field reports from training and follow-up/supervision activities.
Develop and foster effective working relationships with partners and
government officials at the regional, district, and community levels.
Compile success stories and project achievements to be disseminated through various channels as agreed upon by the program team.
Cross-Cutting Project Support
Key Responsibilities:
Support the Program Coordinator during program design, development, testing, and implementation activities.
Contribute to the design and development of digital solutions; system testing; training preparation and execution.
Design supervision processes and user payment or motivation schemes.
Monitor and troubleshoot post-implementation issues.
What We Are Looking For
We seek motivated, passionate individuals willing to wear multiple hats and do what it takes to make our projects succeed.
The following attributes are a general overview, but we will
consider individuals who do not meet all the details below if you have
the right skill set and attitude.
Basic Requirements:
Bachelor’s degree in a relevant field (e.g., public health, global
development) OR Advanced Diploma with at least 1 year of experience in
public health programs.
Some experience in Public Health, Health Administration, Health
Sciences, Community Development, Social Work, Digital Health, or working
with the Government of Tanzania is a plus.
Strong coordination skills; good communication and interpersonal skills.
Good analytical skills; ability to think logically and rationally about problems and solution-oriented.
Must be able to collaborate effectively with a team but should be self-motivated and able to work independently.
Some experience in adult capacity building/training is a plus.
Proven computer skills in Microsoft Word, Excel, and PowerPoint are required.
Fluent in Swahili and good written and spoken English.
Application information
To apply for this role please click the application link and follow the instructions. Applications which do not meet these requirements will not be considered.
Please note that by applying to this position, you consent to your
name being checked against a terrorist watch list prior to an offer of
employment.
Deadline for receiving applications: :21st June,2024.
ATM Support Engineer Vacancy at OMA Emirates Tanzania
Job Opportunity: ATM Support Engineer
Company: OMA Emirates Tanzania Limited
Location: Dar Es Salaam, Tanzania
About OMA Emirates:
OMA Emirates is a leading technology
solutions provider in the region, specializing in comprehensive payment
solutions, IT services, and innovative business solutions. We are
dedicated to delivering cutting edge technologies and exceptional
service to our clients.
Role Overview:
We are seeking skilled ATM Support
Engineers with a strong background in the payment domain to join our
dynamic team. The ideal candidate will have extensive experience in
application development and a deep understanding of payment systems.
You will be responsible for developing, testing, and maintaining
point-of-sale applications, ensuring they meet our high standards of
quality and reliability.
Key Responsibilities:
Software Support Engineers can be involved in the creation of new software.
Work closely with software engineers and development teams to identify and resolve potential issues.
Analyze all aspects of the software.
Suggestions throughout the
development phase to help avoid issues in the final product. 5. Interact
closely with clients and monitor the client usage of our products. 6.
Guide clients for satisfaction.
Monitor and report ATM performance incidents.
Managing relationships with clients for support and service contracts.
Essential Skills & Knowledge:
Payment Domain: Extensive knowledge and experience in payment systems are mandatory. 2. Technical Proficiency:
✓ Languages: High proficiency in C#, WPF, ASP .NET knowledge etc
✓ Additional Skills: Knowledge of XFS is an added advantage.
Experience:
Hands-on experience with NCR ATM, GRG ATM, and KIOSK.
Basic knowledge of databases such as MS-SQL and ORACLE.
Preferably have ATM experience.
Other Requirements:
Strong analytical skills to thoroughly validate and test applications.
Ability to identify and address software issues promptly and efficiently.
Excellent team coordination skills to ensure all infrastructure layers work harmoniously. What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and innovative work environment.
Exposure to leading-edge technologies in the payment solutions industry.
How to Apply:
Interested candidates are invited to send their CV and cover letter to: careers@omaemirates.com, with the subject line “ATM Support Engineer-OMA Tanzania”.
Application Deadline: 21st June 2024
Join us at OMA Emirates Tanzania Limited and be a part of a team that is driving innovation in the payment solutions industry.
