Sales Agents at EFC Tanzania Microfinance Bank Limited

Application Deadline: 07-04-2017

Description
EFC Tanzania is a Microfinance Bank that provides financial services i.e. taking deposits and providing loans to micro, small and medium-sized enterprises and individuals. The bank is growing fast with the focus of reaching out to the unbanked business by growing its network throughout Tanzania in the coming years. To accomplish this, the bank needs to recruit Sales Agents who are competent, analytical, experienced and hardworking individuals determined to go extra mile for their career growth and future.
Position Objectives
It is the primary objective of the Sales Agent to enthusiastically promote and sell EFC products and services by engaging potential and existing customers with information and through active participation in marketing activities. The outcome of such activities should be a weekly minimum sales of:
1. EFC Personal & EFC Business Accounts
2. Minimum deposit in EFC Savings Accounts or EFC Term deposit
3. Introduction of Borrowing Customer for financing

Duties & Responsibilities:
• Perform marketing and sales related tasks and also to provide the appropriate information concerning EFC Tanzania Microfinance Bank products and services
• Assist Credit Officers in prospecting activities to identify potential clients for loan products
• Meet potential clients in public markets and other entrepreneur gathering places for deposit products;
• Educate Customer on EFC requirements for Account opening;
• Ensure the highest standards of service quality and complete customer satisfaction.
• Comply with the EFC Code of Ethics & Professional Conduct at all times;
• Reporting to the Branch Manager the number of newly opened accounts and Loan Applications at the end of each day;
• Ensuring that all the required documents are completed, signed by the client and filed as prescribed;
• Explain to Customers the loan supporting documents, forms and any other document required for loan application
• Sharing his or her knowledge with employees/trainees as applicable;
• Performance of any other related duties and responsibilities as assigned by the Branch Manager.

Qualifications & Requirements (i.e. education, skills and experience)
The Sales Agent requires good practical knowledge of product and service sales in the financial services sector and the foresight to see how the related intricate day-to-day activities link with and support the achievement of the vision and mission of the EFC. In this regard, specific qualifications and requirements include:
• College Diploma/University Degree in Business related studies;
• No previous experience required;
• Strong interpersonal skills;
• Good verbal and written communication skills with the ability to build rapport with customers;
• Ability to meet sales targets and deadlines.
Note:- Sales Agents need to wear EFC Staff uniform and EFC ID at all times
- Sales Agents need to open an EFC personal account for payments.

Application Instructions
Interested candidates are requested to submit a letter of interest detailing their motivation for the position applied for together with their Curriculum Vitae, three professional references and copies of academic Certificates/Diplomas/Degree and others The letters should be addressed to: Human Resources Department, EFC Tanzania Microfinance Bank Limited, P.O. Box 11735, Dar es Salaam, Tanzania. Only short listed candidates will be contacted for interview
Sales Agents at EFC Tanzania Microfinance Bank Limited Sales Agents at EFC Tanzania Microfinance Bank Limited Reviewed by ISSAH JUMA on Tuesday, April 04, 2017 Rating: 5

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