Young Graduate – Customer Service at Total

Young Graduate – Customer Service
Job Description

• Receive and process fuel orders
• Ensure customer orders are executed and delivered on time as per D+2 procedure.
• Prepare and submit customer statements immediately after every end of month.
• Reconcile customer accounts whenever necessary.
• Follow-up the payments and ensure credit customers are within terms.
• Follow-up the opening of new customer accounts.
• Follow-up reversals, debit/credit notes for customers whenever necessary.
• Create and maintain customer records and files. Ensure the following records are available; Customer orders, payment details, debit/credit notes, statements, correspondence and any other record as directed by Head of Department.
• Participate in any marketing activity that improve the sales and profitability of the company
• Context and environment
• Understanding and follow up of procedures
• Undertaking client needs
• Understanding customer contracts and terms

Candidate profile
University degree in Business Administration/Marketing/Engineering
Minimum of two years work experience and preferably in petroleum industry
Knowledge in MS Office package
Offer ID
25861BR
Métier
Admin Sales Support/ Trading
Region, department, area
Tanzania
Employment type
Graduate

Experience Level Required
0 – 3 years
Branch
Marketing & Services

About Us / Company Profile
Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental
standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by
100,000 employees: to make energy better each and every day.
Deadline 31-Jan-2020

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