Application Deadline: 10-11-2016
Description
Industries
Banking, Finance
Description
- Process various trade transactions in respect of TRADE SERVICES OFFICER role, in accordance with the applicable procedures, agreed service standards and operational instructions laid down by the Bank for all trade Products.
Key Roles and Responsibilities
1. To ensure all trade transactions are accurately processed/input in accordance with the customers' instructions and according to the bank's operational instructions to protect both the customer's and Bank's interest. Ensure customer satisfaction, zero errors, no customer complaints, no duplication of payments etc
2. Ensure that Customer's application has been signature verified, within limit or appropriate approval for excess has been obtained
3. To ensure that all transactions are finalized in a timely manner and within the agreed service standards defined by the Bank for a particular customer and product.
4. To assist the manager to interface with the customer to assist them complete forms and make any necessary clarifications
5. To keep safely customer documents and also keep accurate and complete records/files for all transactions as per policy and country law
6. To regularly reconcile relevant items pertaining to Trade Finance e.g. NOSTRO, Liability Accounts. Take appropriate corrective action and escalate problems
7. To provide efficient customer service at the Trade counter and respond promptly and with a helpful attitude to enquiries or requests for advice relative to new or outstanding transactions.
8. Engage in KYC campaign and meet the required standards in understanding of frauds and Money Laundering'
9. Carry out physical checks on transactions against those outstanding in TP system.
Qualifications and Skills
O level with at least C+ overall grade, C+ English and C+ Mathematics or equivalent. A University Degree or equivalent is however desirable
Sound knowledge of operational aspects of relevant Trade Services products and Systems. Also necessary to understand all the trade services products. Pass in at least Trade Skills Assessment Level 1.
Some knowledge of Banking and Trade Services operations.
A good knowledge and understanding of the provisions and definitions contained in the ICC Uniform Rules
Good understanding of Operational Risk including Money Laundering and Know Your Customer Group requirements & policy.
Application Instructions
Banking, Finance
Description
- Process various trade transactions in respect of TRADE SERVICES OFFICER role, in accordance with the applicable procedures, agreed service standards and operational instructions laid down by the Bank for all trade Products.
Key Roles and Responsibilities
1. To ensure all trade transactions are accurately processed/input in accordance with the customers' instructions and according to the bank's operational instructions to protect both the customer's and Bank's interest. Ensure customer satisfaction, zero errors, no customer complaints, no duplication of payments etc
2. Ensure that Customer's application has been signature verified, within limit or appropriate approval for excess has been obtained
3. To ensure that all transactions are finalized in a timely manner and within the agreed service standards defined by the Bank for a particular customer and product.
4. To assist the manager to interface with the customer to assist them complete forms and make any necessary clarifications
5. To keep safely customer documents and also keep accurate and complete records/files for all transactions as per policy and country law
6. To regularly reconcile relevant items pertaining to Trade Finance e.g. NOSTRO, Liability Accounts. Take appropriate corrective action and escalate problems
7. To provide efficient customer service at the Trade counter and respond promptly and with a helpful attitude to enquiries or requests for advice relative to new or outstanding transactions.
8. Engage in KYC campaign and meet the required standards in understanding of frauds and Money Laundering'
9. Carry out physical checks on transactions against those outstanding in TP system.
Qualifications and Skills
O level with at least C+ overall grade, C+ English and C+ Mathematics or equivalent. A University Degree or equivalent is however desirable
Sound knowledge of operational aspects of relevant Trade Services products and Systems. Also necessary to understand all the trade services products. Pass in at least Trade Skills Assessment Level 1.
Some knowledge of Banking and Trade Services operations.
A good knowledge and understanding of the provisions and definitions contained in the ICC Uniform Rules
Good understanding of Operational Risk including Money Laundering and Know Your Customer Group requirements & policy.
Online application,click APPLY NOW below
Trade Services Officer at Standard Chartered Bank
![Trade Services Officer at Standard Chartered Bank]()
Reviewed by ISSAH JUMA
on
Monday, November 07, 2016
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